Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • Our goal is to provide top quality products that meet or exceeds industry standards.  Due to strictly enforced food safety guidelines, we are not able to have fruit returned once the package has been opened. If for some reason there is an issue, we will evaluate each situation individually, and do our best to resolve it.  We recommend documenting your issue in detail (including pictures if applicable) before contacting us so we can take steps to ensure prompt resolution of the matter.
     - If you need to speak to someone regarding your purchase, you must notify Martha's Gardens within 5 days of receipt of your order. Please leave us a message at 928-726-8831, or 928-726-8833.  You can also visit the CONTACT page of our website.  We will do our very best to respond to your inquiry within 48 hours.
     - Any problems or damage that occur during shipping must be reported, documented, and a claim filed with the carrier upon arrival of the package or in other circumstances regarding the shipment of your order.
     - You can always contact us if you have questions or need assistance regarding any and all aspects of your order.
     - Excellent customer service is a goal we strive for every day.  If you are not satisfied for any reason with your purchase, please contact us to discuss how we can make it right.  We thank you for your business, and we appreciate the opportunity to serve you.